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Booking currently open to 31st October 2021
USEFUL BOOKING INFORMATION, TERMS & CONDITIONS
When booking, full payment of the reservation will be taken.
This payment can be made online through our secure booking system using most major debit or credit cards.
All bookings must be done online for a secure booking, except exclusive/whole hostel hire where reservations will need to be made via email, or telephone 01720 422410.
We hope all the information you need is here but if not, or you need help with online booking, please email or call us on 01720 422410 daily from 9.00am-5pm
ROOM CONFIGURATIONS AND 2019 TARIFF
Please note that prices shown below are per room unless otherwise stated.
2x Single Room, ensuite bathroom
This is available as a single from £35.00 per night
A single adult with an additional child (0-12 years on roll out under-bed) from +£20.00 or a single adult with an infant cot from +£5.00
4x Twin Room with ensuite and private patio.
Available as a twin from £68.00 (single occupancy at 10% discount)
2 person with additional child's bed (0-12 years) from +£20.00 or with infant cot from +£5.00
1x 4 bed room (twin beds and bunk beds for 2 person), ensuite bathroom,
4 person from £120.00, 4 person with additional infant cot from £+5.00, triple occupancy at 10% discount of 4 person price.
1x Family 5 bed room (1x double bed with over bunk and set of bunk beds), shared accessible bathroom and private patio
5 persons from £140.00, 5 persons with additional infant cot from +£5.00
1x 6 person dorm room (individual bunks for 6 persons), shared ensuite bathroom, unisex, from £26 per person per night
This room can be booked as individual beds (dorm style) or as a private room for up to six people. Please note if you prefer this room to be private you will need to book all the beds to ensure no further bookings are made in this room. There are no discounts for younger occupants of this room. Lower occupancy discounts are available on private bookings. To make a private booking in this room where you party consists of guests under 16 years of age or for lesser occupancy rates you will need to contact us directly to book at:
EXCLUSIVE HIRE 2019
The hostel can be hired exclusively from £650.00 per night and sleeps up to 25 adults, although additional children's trundle/roll out beds and infant cots are available - please contact us at or call 01720 422410 to book this option.
Please note that we do NOT accept Stag or Hen do's or pets.
CANCELLATION POLICY
Please read our cancellation policy carefully, it is very strict so we suggest you get travel insurance to cover your expenses should you cancel, we cannot just move your booking to another date and cannot be held responsible for adverse weather conditions. Please note all refunds are minus the card handling fee that our booking system charges. Please ensure adequate holiday insurance to cover all eventualities.
- INDIVIDUALS OR GROUPS OF 10 OR LESS
Cancellation before 14 days of the arrival date will result in 100% of your payment being refunded, after 14 days but before 24 hours prior to arrival 50% of your booking fee will be payable. Cancellation within 24 hours of the arrival date will result in the full booking price being charged.
- GROUPS OF 10 OR MORE AND EXCLUSIVE HIRE
Deposit payment is refundable up to 8 weeks before arrival. Following this date 50% of the complete booking price is non-refundable. Cancellation after 8 weeks of the arrival date will result in 50% of the complete booking price being charged. Cancellation within 24 hours will result in the full cost of the booking being chargable. Balance payment is due 8 weeks prior to arrival at Longstone Lodge.
NO SHOWS
If you do not arrive at the hostel on the scheduled date of arrival, you will be deemed to be a ‘no show’ and you shall be charged 100% of the cost of the entire booking including any extras. If you were due to pay the balance on arrival (by prior agreement only), we will charge the payment card that was provided at the time of booking.
SELF-CATERING & COMMUNAL LIVING
Please note that we do not provide meals but we do have a fully equipped kitchen including fridge freezers, microwave and full cooking facilities. There is a Cafe open from 10.30am-4.30pm on site, you can also purchase home cooked frozen meals and other food essentials at reception.
Please be aware that Longstone Lodge is a communal facility and as such the lounge, kitchen, drying room, bathrooms and outside rear gardens are shared with other residents. Noise must be kept to a minimum after 9pm.
Longstone Lodge take no responsibility for guests habits, health and behaviour. However we reserve the right to terminate a stay without compensation where the unreasonable behaviour of the persons named on the booking, or their guests, may impair the enjoyment, comfort and health of others.
For guests booking the shared dormitory option our minimum age is 16. For safeguarding reasons this MUST be adhered to at all times and we reserve the right to refuse stay without compensation if members of the booked party are under 16 years of age. Please note this age restriction does not apply if guests have booked the 6 person bunked ensuite as a private room (not shared).
Only rooms with en-suite facilities have private bathrooms. Some rooms also have private outdoor decking. Please ensure you check your room details carefully to ensure you have reserved your preferred options.
All internal areas have free WiFi.
CLEANING & CHANGEOVERS
Cleaning of communal areas and change overs occurs daily from 10am to 1pm. Please note that ensuite bathrooms and rooms are not cleaned during your stay unless you are with us for an extended period, in which case rooms and bathrooms are cleaned once a week. Extra clean towels are available from reception for a small charge.
For whole hostel bookings cleaning is only undertaken once a week, for shorter bookings the hostel is all yours, with no interruptions!
CHILDRENS FACILITIES
The Lodge offers an outdoor children's play area, open from 8am to 9pm as well as large communal gardens. For our littlest visitors; infant travel cots are available as well as highchairs and a baby bath. Useful items can be hired from reception such as a bed rail and boxes of toys and books.
LINEN & TOWELS
All linen is provided. We even make the beds for you!
However you will need to bring your own bathroom and/or beach towels. However both types of towels can be hired from reception for the duration of your stay.
HOSTEL ACCESS
Check-in is 12.30pm-2pm and 5-6.30pm. A late check-in or early check out can be organised upon request. If you do not notify us by 6pm of an intended late check-in on the day of arrival it may result in your booking being cancelled without refund. Also failure to check out before 10am result in a £10 per person charge. Check out is at 10am (Reception is open 8.30am-10am). No curfews in the evenings - you are free to come and go as you wish as long as you keep noise to a minimum after 10.30pm. For guests not checking out - the hostel is closed for cleaning between 10.00am-12.30pm (this is flexible if we are quiet so it is best to ask at check-in if you want to gain access earlier).
Should you arrive before check-in time and your room is not ready to access we offer a complimentary luggage storage facility on-site.
DISABLED ACCESS
Longstone Lodge is accessible to disabled visitors. The accommodation is all on one level with a designated accessible shower room and WC.
TRAVEL
We strongly advise that you ensure you have a confirmed travel booking to and from the islands in conjunction with any booking you make with Longstone Lodge as at busy times of the year air and sea travel can be heavily booked. If you are arriving by Skybus taxis are available at the airport. Should you arrive by Scillonian III ferry it maybe advisable to book a taxi in advance should you require transport to Longstone Lodge. See our 'How to get here' page for suggested services. Your luggage can be transported with you, however if you label each item for Longstone Lodge before it is checked-in/loaded onto the Scillonian this will be automatically delivered for you by the local haulage companies for a per bag charge, approximately £1.50 per item.
Please also note that it is highly recommended that you have adequate travel insurance that covers the Isles of Scilly. You are booking an off-shore holiday so sometimes there can be delays or cancellations. If you have to cancel for any reason this needs to be put in writing to us as soon as possible.
CAR PARKING
We have a car park that fits approximately 6 cars and/or electric buggies.
DOGS
We are sorry but we do not accept dogs (even small well behaved ones!).
FURTHER TERMS & CONDITIONS
- The person making the booking must be 18 or over and accompany the party.
- The accommodation may not be sub-let, only the party confirmed may occupy the room and/or beds booked.
- The booked room or dormitory must be left in a clean and tidy condition. The proprietors reserve the right of access to the accommodation for checking, cleaning and maintenance at any reasonable time. Every consideration will, of course be given to the privacy of guests.
- The proprietors reserve the right to make a claim for damage to the premises, its fixtures, fittings and contents .
- No liability can be accepted for any personal injury, loss or damage to personal property and that cover should be secured by the guests insurance.
- We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.
By booking with us you confirm agreement with all above conditions of your stay.
If you have any further queries or need assistance of any kind, please see our website or contact us at or telephone 01720 422410.
We look forward to welcoming you to Longstone Lodge.
Colin, Amy & Suzy